Privacy Policy

Last Updated: December 2025

1. Introduction

Welcome to Printify POD Batch Creator ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you register for an account, we collect:

  • Username
  • Email address
  • Password (encrypted)

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. Stripe collects and processes payment information according to their own privacy policy.

Usage Data

We collect information about how you use our service, including:

  • Images generated, processed, and uploaded
  • Features used (generation, upscaling, background removal)
  • Templates created and saved
  • Subscription plan and usage limits

Technical Data

We automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Session cookies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To deliver and maintain our AI image generation and processing services
  • Process Payments: To handle subscription billing through Stripe
  • Account Management: To manage your account, authenticate users, and enforce usage limits
  • Service Improvement: To analyze usage patterns and improve our features and performance
  • Communication: To send service notifications, updates, and respond to support requests
  • Compliance: To comply with legal obligations and enforce our Terms of Service

4. Third-Party Services

We use the following third-party services that may collect and process your data:

Google Gemini AI

We use Google's Gemini AI API for image generation. Images and prompts you submit are sent to Google's servers for processing. For BYOK (Bring Your Own Key) plans, you provide your own API key and interact directly with Google's API. Please review Google's privacy policy for information about how they handle your data.

Stripe

All payment processing is handled by Stripe. Stripe collects and processes payment information according to their privacy policy. We do not have access to your complete credit card information.

Printify

If you use the Printify integration feature, images and product data are sent to Printify's API according to your instructions. Please review Printify's privacy policy for information about how they handle your data.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Session Cookies: To maintain your login session and authenticate requests
  • Preference Cookies: To remember your settings and preferences
  • Analytics: To understand how users interact with our service

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Encrypted password storage using industry-standard hashing
  • Secure server infrastructure
  • Regular security updates and monitoring
  • Access controls limiting who can view your data

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

  • Account Data: Retained while your account is active
  • Generated Images: Stored temporarily and may be automatically deleted after a period of inactivity
  • Usage Records: Retained for billing and analytics purposes
  • Payment Records: Retained as required by law for tax and accounting purposes

You may request deletion of your account and associated data at any time by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Opt-out of marketing communications (service notifications may still be sent)
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to our servers and third-party service providers.

10. Children's Privacy

Our service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website
  • Sending an email notification for significant changes

Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe.

13. Additional Information for EU Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on contract performance, legitimate interests, and your consent
  • Data Controller: Printify POD Batch Creator is the data controller for your personal information
  • Right to Lodge Complaint: You have the right to lodge a complaint with your local data protection authority

14. Additional Information for California Users (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect and how it's used
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell your personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

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